Code of Conduct

Code of Conduct

Our Commitment to a Respectful & Collaborative Partnership

At 2Deluxe, we are committed to fostering a professional, inclusive, and respectful environment for our clients, partners, and team. This Code of Conduct outlines the standards we uphold in all our interactions and collaborations, ensuring a positive and productive experience for everyone involved.

1. Professionalism & Respect

We believe exceptional work comes from mutual respect. All communication - email, video, or tools - should be courteous, constructive, and professional. We value open dialogue and diverse perspectives, expecting everyone to engage accordingly.

2. Zero Tolerance for Harassment & Discrimination

2Deluxe enforces a zero-tolerance policy against harassment, discrimination, or offensive behavior related to race, gender, sexual orientation, disability, appearance, religion, or nationality. We are dedicated to ensuring a safe, welcoming environment for all.

3. Collaborative Project Ethos

A successful project is a shared responsibility. We are committed to:

• Transparent Communication: Providing clear, honest, and timely updates on project progress.
• Constructive Feedback: Offering and receiving feedback that is specific, objective, and aimed at improving the final outcome.

We ask our clients and partners to:

• Timely Collaboration: Provide necessary content, assets, and feedback within agreed-upon timeframes to help us meet project milestones.
• Shared Respect for Timelines: Acknowledge that project schedules are interdependent and that delays on one end can impact the entire workflow.

4. A Foundation of Integrity & Sustainability

Our collaboration goes beyond the project, requiring all parties to act with integrity and uphold our core principles of Sustainable, Pragmatic, and Accessible (SPA) work. We do not support projects that promote misinformation, hate, or environmental harm.

5. Reporting & Accountability

Upholding this Code of Conduct is everyone's responsibility. If you see or experience a violation, please report it confidentially to our email. All reports are taken seriously and handled promptly and confidentially. By working with 2Deluxe, you agree to follow this code.

Thank you for helping us maintain a positive community.

2Deluxe - Collective Creativity for a Better Web.